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If you are looking for an easy yet powerful web-based system for managing and tracking your service requests, look no further, MyTechDesk is your solution.

All K-12 schools and districts in California have access to MyTechDesk Standard at no cost, as a service provided by the California Department of Education's TechSETS project. Our commitment is to promote organizational improvement by delivering effective solutions to school technology support staff.

MyTechDesk promotes efficient time management and optimizes the communication and productivity of school support teams.

MyTechDesk Techies

New features have been added to MyTechDesk.
For more information on how to use these features please visit the MyTechDesk Blog.

For additional information, please visit MyTechDesk.

To access MyTechDesk tutorials, please click here.
MyTechDesk Overview:    
  • Accessible from any standard web browser
  • Easy, efficient and powerful system tracking and controlling work orders
  • Detailed tracking and reporting of service requests
  • Simple way to request technical assistance
  • Improve support teams' efficiency and access to information
  • Increased communication and productivity of support teams
  • Better organization and prioritization of time and work load
  • Solid tool to monitor, evaluate and continually improve the support operation
  • Narrated, step-by-step tutorials help train requestors and technical staff
  • Able to track service requests that are Ed Tech K-12 Voucher eligible.