TechSETS - TechGUIDE

The TIDG has been developed to complement two existing California Department of Education (CDE) documents the Education Technology Planning Guide and the K-12 Network Technology Planning Guide. This guide's purpose is to provide K-12 technology leaders with a comprehensive resource for use in developing the technology infrastructure needed in their school or district.

The scope of this document is comprehensive in that it is intended to address all those tasks necessary in carrying out school district technology plans. This guide will define processes, approaches, methods, tools, and resources that can be used to organize, plan, manage, develop, deploy and support the systems needed by your schools. It is the first such guide and is intended to be a living document to be updated and revised as time passes to stay current with both technology and the needs of districts. To this end, it addresses:

Systems Management - Planning and Activities
Technology Resources Support Organization - Development and Maintenance
Systems Analysis - Requirements Definition & Concept Selection
Information Systems Engineering - Designing Systems to Requirements
System Procurement and Evaluation - Approaches and Process
System Deployment - Getting System Into Production Use
System Production Use - Operating & Maintaining

Note:

To download the TIDG in Adobe Acrobat format as either one complete file or eleven (11) sectional files, please click here. If you do not have Adobe Acrobat Reader installed on your system, please click here.

Table of Contents

I Introduction
    1.1 Purpose
    1.2 Scope
    1.3 Technology Infrastructure Definitions
    1.4 System Life Cycle
    1.5 Guide Maintenance

II Technology Resources Management
    2.1 Purpose
    2.2 Scope
    2.6 Master Schedule
    2.7 Resource Requirements Definition
    2.8 System Development Project Manager
    2.9 Technology Resources Development FY Plan
    2.11 Contract Planning, Acquisition, and Administration

III Technology Resources Support Organization
    3.3 Resources Available
    3.6 Deficiencies
    3.7 Desired Organizational Structure
    3.8 Organizing to Resources Available
    3.9 Monitor and Adjust
    3.10 Process Short Cuts
    3.11 Summary

IV Systems Analysis
    4.1 Purpose
    4.2 Scope
    4.3 System Analyst
    4.4 System Analysis Process

V Information System Engineering
    5.1 Purpose
    5.2 Scope
    5.7 Network Engineering

VI System Procurement and Evaluation
    6.1 Purpose
    6.2 Scope
    6.3 Procurement Process
    6.5 Proposal Development Phase
    6.6 Proposal Evaluation Phase
    6.7 Contract Award Phase
    6.8 System Acceptance Testing

VII System Deployment
    7.1 Purpose
    7.2 Scope
    7.3 Deployment Activities
    7.5 Training

VIII System Production Use (Operational Phase)
    8.1 Purpose
    8.2 Scope
    8.3 Support Processes
    8.4 Support Approaches
    8.5 Resources Required
    8.6 Effective Use of Personnel Resources
    8.7 Change Management

IX Related Resources
    9.1 Purpose
    9.2 Scope

Appendix A: Product/Service Delivery Improvement Ideas for Technology Resources Management