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Requestor Tutorials
Create a Requestor Account (Video, 2 minutes)
Submit a Technical Support Request Ticket (Video, 2 minutes)
Check the Status of a Technical Support Request Ticket (Video, 2 minutes)
Change Profile Information or Password (Video, 2 minutes)
Staff Tutorials
Change a Requestor Account Password (Video, 2 minutes)
Publish MyTechDesk Account to the Group Directory (Video, 2 minutes)
Create Customized Reports of Technical Support Tickets (Video, 1:46)
Export MyTechDesk Reports (Video, 1:35)
Review MyTechDesk Tickets (Video, 1:16)
Respond to Requestor Tickets (Video, 1:51)
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