If you are looking for an easy yet powerful web-based system for managing and tracking your service requests, look no further, MyTechDesk is your solution.
All K-12 schools and districts in California have access to MyTechDesk Standard at no cost, as a service provided by the California Department of Education’s TechSETS project.
Accessible from any standard web browser
Easy, efficient and powerful system tracking and controlling work orders
Detailed tracking and reporting of service requests
Simple way to request technical assistance
Improve support teams’ efficiency and access to information
Increased communication and productivity of support teams
Better organization and prioritization of time and work load
Solid tool to monitor, evaluate and continually improve the support operation
Able to track service requests that are Ed Tech K-12 Voucher eligible. NEW!