TechSETS - My TechDESK

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If you are looking for an easy yet powerful web-based system for managing and tracking your service requests, look no further, MyTechDesk is your solution.

All K-12 schools and districts in California have access to MyTechDesk Standard at no cost, as a service provided by the California Department of Education's TechSETS project. Our commitment is to promote organizational improvement by delivering effective solutions to school technology support staff.

MyTechDesk promotes efficient time management and optimizes the communication and productivity of school support teams.

New features have been added to MyTechDesk.
For more information on how to use these features please visit the MyTechDesk Blog.

For additional information, please visit MyTechDesk.

To access MyTechDesk tutorials, please click here.

MyTechDesk Overview:

Accessible from any standard web browser
Easy, efficient and powerful system tracking and controlling work orders
Detailed tracking and reporting of service requests
Simple way to request technical assistance
Improve support teams' efficiency and access to information
Increased communication and productivity of support teams
Better organization and prioritization of time and work load
Solid tool to monitor, evaluate and continually improve the support operation
Narrated, step-by-step tutorials help train requestors and technical staff
Able to track service requests that are Ed Tech K-12 Voucher eligible.


	TechSETS is a statewide educational technology service, administered by the San Diego County Office of Education, with funding from the California Department of Education. Copyright © 2001 - 2008 TechSETS. All rights reserved.